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We at Takarékbank would like to thank you and your team for the unfailing support and assistance you provided us within the project to reengineer the Credit Department of our Bank. We particularly appreciated your ability to support and coach our working groups and maintain the momentum of the project, the qualified on-the-job training of our staff and your constructive role in helping our staff find consensus on difficult issues. The sustainability of our project has been ensured by the knowledge transfer to key staff, the success in mobilizing the participation of staff in the project, and, not least, the improved interdepartmental communication generated through the project…